Support Center

FAQ's

  • What Credit Cards We Accept

    We accept All Major credit cards including American Express and Discover.

    Jun 25, 2013 02:02PM CDT
  • When Will I Receive My Pictures?

    Pictures are typically sent out of our lab three weeks after your picture day. Unfortunately, every picture da...

    Jun 25, 2013 02:02PM CDT
  • Where Do My Pictures Get Sent To?

    Most times the pictures are sent to the organization and then the coaches will pass them out the players. If ...

    Jun 25, 2013 02:06PM CDT
  • My Online Voucher Won't Print

    Do not fret. Sometimes glitches occur between computers and we understand that here at PMI Sports. All you...

    Jun 25, 2013 02:00PM CDT
  • What is the Photo ID Number?

    The Photo ID number is a specific number related to the child in the picture. Each picture taken will receive ...

    Jun 25, 2013 02:02PM CDT
  • How Long Do I Have to Place an Order?

    We save images for up to one year. At any time, feel free to contact us at support@pmisports.com to place an...

    Jun 25, 2013 01:56PM CDT
  • What Do I Need the Picture Day Code For?

    The picture day code is used to pay online. When you go to the online payments section of the website, you wi...

    Jun 25, 2013 02:02PM CDT
  • Service Fees

    Why Do I Have to Pay a Service Fee? -PMI Sports Photography is a Pre-Pay program so any orders made after M...

    Jun 25, 2013 02:00PM CDT
  • Can I Still Pay Online?

    Yes, you can pay online at any time. You will need your Picture Day Code. If you do not know where to find t...

    Jun 25, 2013 01:55PM CDT

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